Welcome to Zero Vibe.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you place an order or contact us, we may collect the following details:

• Your name

• Phone number

• Delivery address

• Email address (if provided)

• Payment information (only used for order processing — we never store your full bank or card details)

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Contact you about your order or delivery updates

• Improve our products and customer experience

• Respond to your messages or feedback

We do not sell, trade, or rent your information to anyone.

3. Payment Security

We offer Cash on Delivery, Bank Transfer, and Payment Gateway options for your convenience.
All online payments are processed securely through trusted payment partners. We never store your banking or card details on our website.

4. Data Protection

Your personal data is protected and used only for business purposes related to your orders. We take all necessary steps to ensure your information remains safe and private.

5. Cookies

Our website may use cookies to provide a smoother shopping experience. Cookies help us understand your preferences and improve website performance.

6. Third-Party Services

We may use trusted third-party tools (such as delivery or payment partners) to complete your order. These partners are only given the information required to perform their service.

7. Your Rights

You can request to update or delete your personal information at any time by contacting us on our official WhatsApp or email.